Claim a chat from queue

POST

/api/chat/operator/claim/{sessionId}

Take over an escalated chat as an operator

Request

Authorization

API Key

Add parameter in header

X-API-Key

Example:

X-API-Key: ********************

Path Params

Body Params application/jsonRequired

Examples

Responses

🟢200

Chat claimed successfully

This response does not have a body.

🟠409

Request Example

Shell

JavaScript

Java

Swift

curl --location --request POST 'https://snakk-backend-production.up.railway.app/api/chat/operator/claim/' \
--header 'X-API-Key: <api-key>' \
--header 'Content-Type: application/json' \
--data-raw '{
    "userId": "string"
}'

Modified at 2025-12-17 20:24:06

Get operator's active chats

Release a chat