{
"call": {
"id": "uuid",
"phone_number": "+4712345678",
"direction": "inbound",
"status": "transferred",
"transfer_destination": "+4798765432",
"duration_seconds": 120,
"minutes_billed": 2,
"cost_nok": 3.5,
"recording_consent": true,
"recording_url": "https://...",
"transcript_json": [
{
"role": "assistant",
"content": "Hei, velkommen..."
},
{
"role": "user",
"content": "Jeg trenger hjelp med..."
}
],
"functions_json": [
{
"name": "transferToHuman",
"arguments": "{}",
"result": "..."
}
],
"call_summary": "Kunden ringte ang. faktura...",
"agent": {
"id": "uuid",
"name": "Support Agent"
},
"started_at": "2024-01-15T10:30:00Z",
"ended_at": "2024-01-15T10:32:00Z"
}
}