1. Calls
Snakk AI - Voice Agent Platform API
  • HubSpot setup guide
  • Partner Developer Documentation
  • System
    • Simple health check
      GET
    • Detailed health check with dependency status
      GET
  • Tenants
    • Create a new account
      POST
  • Agents
    • List agents
      GET
    • Create agent
      POST
    • Get agent
      GET
    • Update agent
      PATCH
    • Delete agent
      DELETE
    • Duplicate agent
      POST
    • Activate or deactivate agent
      POST
  • Tools
    • List tools/webhooks for agent
    • List tools
    • Add tool/webhook to agent
    • Create tool
    • Update tool
    • Delete tool
  • Calls
    • List calls
      GET
    • Start an outbound call
      POST
    • Start an outbound call with an ad-hoc agent
      POST
    • Usage statistics
      GET
    • Detailed call statistics
      GET
    • Export all data for a data subject
      GET
    • Call statistics
      GET
    • Erase all calls for a data subject
      DELETE
    • Get call details
      GET
    • Erase a single call
      DELETE
    • Mark a call completed
      POST
    • Download a call transcript
      GET
    • Get a call recording URL
      GET
    • Get the function/tool execution log
      GET
    • Repair recording metadata
      POST
    • Diagnose recording availability
      GET
  • Phone Numbers
    • List your phone numbers
    • List numbers in the platform pool
    • Assign number to agent
    • Claim a number from the pool
    • Unassign number from agent
    • Release a number back to the pool
  • Statistics
    • Get dashboard overview statistics
    • Get daily call breakdown
    • Get monthly usage breakdown
    • Get per-agent statistics
    • Sync stored recordings to calls
    • List orphaned recordings
    • List call recordings
  • Subscription
    • Get current subscription and usage
    • List available subscription plans
    • Upgrade subscription (deprecated)
  • Web Access
    • Create a web voice session token
  • AI Tools
    • Generate an agent prompt from a description
  • Account
    • Get current account
    • Update current account
    • Regenerate API key
    • Check platform-admin status by email
  • Platform Admin
    • Platform-wide overview (legacy)
  • Knowledge Base
    • List knowledge base files
    • Upload document to knowledge base
    • Delete knowledge base file
  • Chat Widget
    • Get public widget config
    • Start a chat session
    • Send a chat message
    • Get chat history
    • Poll session status
    • Poll session status (POST)
    • Get full widget config
    • Update widget config
    • Upload chat avatar
    • Delete chat avatar
    • List all chat sessions
    • Get session with messages
    • Close a chat session
    • Close inactive sessions
    • Get chat stats
  • Version History
    • List agent versions
    • Get a specific agent version
    • Compare two agent versions
    • Restore an agent to a version
  • Workflows
    • List workflows
    • Create workflow
    • Get workflow
    • Update workflow
    • Delete workflow
    • Publish workflow version
    • List workflow versions
    • Roll back workflow to a previous version
    • Assign workflow to an agent
    • Unassign workflow from an agent
  • Chat Operator
    • Create a contact request
    • Get operator queue
    • Get operator's active chats
    • Claim a chat
    • Release a chat
    • Send message as operator
    • Update operator status
    • Operator real-time events
    • Get session messages (operator)
    • Update session customer info
    • List contact requests
    • Update a contact request
    • Get operator statistics
  • Chat Verification
    • Get chat verification status
    • Initiate chat verification
    • Check if verification is required
  • Tool Logs
    • List tool call logs
    • Tool usage statistics
    • Get a single tool call log
  • Admin (internal)
    • Trigger synthetic error
    • List customers without a payment provider
    • List all customers with details
    • Manually set a customer's plan
    • Detailed platform statistics
    • List all tenants
    • Get tenant details
    • Update a tenant
    • Purge a tenant
    • List all agents
    • Edit any agent
    • List all calls
    • Platform-wide statistics
    • Revenue breakdown by month
    • Bulk-purchase phone numbers
    • List all phone numbers (pool)
    • Import owned numbers from telephony connection
    • Reset a tenant's monthly usage
    • Retrieve a tenant's API key
    • List call routing rules
    • Sync call routing rules
    • List subscription upgrade requests
    • Approve a subscription request
    • Reject a subscription request
    • Update a customer's subscription
    • Get a customer's monthly usage history
    • Run the retention sweep now
    • List deletion certificates
    • List resellers
    • Create a reseller
    • Cross-reseller billing overview
    • Update a reseller
    • Import a number series into inventory
    • List number inventory
    • Bulk-allocate a number range to a reseller
    • Allocate a single number
    • List reseller admins
    • Add or invite a reseller admin
    • Revoke a reseller admin
    • Attach a tenant to a reseller
    • Set and attach a reseller domain
    • Get reseller domain status
    • Sync authentication redirect allow-list
    • Get a reseller's billing basis
  • Agent builder
    • Store a generated agent configuration
    • Retrieve a stored agent configuration
    • Mark a configuration as claimed
  • AI assist
    • Refine an existing agent prompt
    • Crawl a website and generate an agent prompt
    • Generate an agent via the guided wizard
    • Crawl a website and extract structured business data
    • Generate a comprehensive agent from detailed inputs
  • Auth & onboarding
    • Lazily migrate a legacy password
    • Sign up a new user
    • Log in
    • Refresh session
    • Current user
    • Log out
    • Request password reset
    • Update password
  • Billing
    • List subscription plans
    • Create a checkout session
    • Create a billing portal session
    • Get current subscription and usage
    • Create a payment link (admin)
    • Create a custom invoice (admin)
  • Branding
    • Resolve white-label branding for a host
  • Calendar
    • Google calendar OAuth callback
    • Outlook calendar OAuth callback
    • Get Google calendar authorization URL
    • Get Outlook calendar authorization URL
    • List calendar connections
    • Disconnect a calendar
    • List calendars within a connection
    • Get an agent's calendar configurations
    • Attach a calendar to an agent
    • Update an agent calendar configuration
    • Remove a calendar from an agent
    • Check available appointment slots
    • List a customer's bookings
    • Book an appointment
    • Cancel an appointment
  • Chat
    • List sessions for an agent
    • Get operator status
  • Privacy & GDPR
    • List deletion certificates
  • Identity verification
    • List service connections
    • Create or update a service connection
    • Delete a service connection
    • Update test user settings on a connection
    • Test a service connection
    • Initiate BankID/eID caller verification
    • Check BankID/eID verification status
    • Check BankID/eID verification status by room
    • List all available verification methods
    • Initiate Vipps caller verification
    • Check Vipps verification status
    • Check Vipps verification status by room
    • List verification logs
    • Get verification statistics
    • Anonymize a verification record (GDPR)
    • Get verification retention policy
    • List marketplace tools
    • List an agent's marketplace tools
    • Add a marketplace tool to an agent
    • Update an agent's tool settings
    • Remove a tool from an agent
    • Get enabled eID methods for the tenant
  • Integrations
    • List available integration providers
    • List tenant connections
    • Create an API-key connection
    • Delete (disconnect) a connection
    • Get a fresh access token for a connection
    • Start an OAuth2 authorization flow
    • OAuth2 redirect callback
    • List actions for a provider
    • List an agent's integrations
    • Add an integration to an agent
    • Update an agent integration's config
    • Remove an integration from an agent
    • Execute an integration action during a call
    • Dispatch end-of-call integrations
  • Invites
    • Get invitation details
    • Accept an invitation
  • Knowledge base
    • List knowledge base files for an agent
    • Upload a knowledge base file for an agent
    • Delete a knowledge base file
  • Organizations
    • List my organizations
    • Create an organization
    • Delete an organization
    • List organization members
    • Remove a member
    • Invite a member
    • List pending invites
    • Revoke a pending invite
    • Remove a pending member
  • Partner
    • Submit a new integration
    • List my integrations
    • Update an integration
    • Get integration stats
    • Review and approve or reject an integration
    • List pending reviews
  • Phone numbers
    • List all pool numbers with summary
    • Search numbers available to purchase
    • Purchase a phone number
    • Assign a number to an agent
    • Unassign a number from its agent
    • Release a number from your account
  • Wholesale
    • Reseller
      • Get the current reseller
      • Update reseller branding and settings
      • List resellers the admin belongs to
      • Get portal domain and DNS status
      • Upload a branding image
      • List packages
      • Create a package
      • Update a package
      • Delete a package
      • List customers
      • Create a customer
      • Update a customer
      • Permanently delete a customer
      • List a customer's members and invites
      • Invite a user into a customer org
      • Revoke a pending invite
      • Remove a member from a customer org
      • Get act-on-behalf access for a customer
      • Portfolio usage and billing for a month
      • Portfolio call analytics for a month
      • Top conversation topics for a month
      • List the number pool
      • Add a number to the pool
      • Assign or release a number
      • Remove a number from the pool
      • List reseller staff
      • Add a reseller staff member
      • Change a staff member's role
      • Remove a staff member
      • List a customer's topups for a month
      • Add a topup on a customer's behalf
      • Export billing basis as CSV
      • List email templates
      • Override an email template
      • Send a test email template
      • Preview an email template
      • Upload an email image asset
      • Count newsletter recipients
      • List past newsletters
      • Send a newsletter
      • Preview a newsletter
      • List deletion certificates
      • Export a data subject for a customer
      • Erase a data subject for a customer
      • Get sending domain status
      • Register a sending domain
      • Remove the sending domain
      • Re-verify sending domain DNS
      • Send a test email from the sending domain
      • List integration OAuth providers
      • Set integration OAuth credentials
      • Remove integration OAuth credentials
  • Support
    • Look up a customer by email
    • List a customer's agents
    • Get a customer's current-month usage
    • Get full agent detail
  • Tool logs
    • Create a tool call log
  • Top-ups
    • Get this month's minute balance
    • List available top-up packages
    • Order a top-up package
  • Users
    • List team members
    • Invite team member
    • Update user role
    • Remove team member
  • Web access
    • Get agent avatar preview info
  • Webhooks
    • Agent call-ended notification
    • Look up agent by phone number
    • Log a tool call from the agent
  • End-of-call webhooks
    • List end-of-call webhooks
    • Create end-of-call webhook
    • Update end-of-call webhook
    • Delete end-of-call webhook
  • Schemas
    • Tenant
    • Error
    • Agent
    • AgentCreate
    • ToolLog
    • AgentUpdate
    • Call
    • AgentTool
    • Tool
    • CreateToolRequest
    • UpdateToolRequest
    • EndOfCallWebhook
    • CreateEndOfCallWebhookRequest
    • UpdateEndOfCallWebhookRequest
    • Workflow
    • WorkflowDefinition
    • KnowledgeBaseFile
    • ToolCallLog
    • AgentCalendar
    • ResellerBranding
    • ResellerModules
    • WholesalePriceTiers
  1. Calls

Get call details

GET
/api/calls/{id}
Returns a single call with its agent details and tool-execution records.

Request

Authorization
API Key
Add parameter in header
X-API-Key
Example:
X-API-Key: ********************
or
Path Params

Responses

🟢200
application/json
Call details.
Bodyapplication/json

🟠404
🟠401Unauthorized
🔴500ServerError
Request Request Example
Shell
JavaScript
Java
Swift
curl --location 'https://api.snakk.ai/api/calls/' \
--header 'X-API-Key: <api-key>'
Response Response Example
200 - Example 1
{
    "call": {
        "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
        "agent_id": "2b1e3b65-2c04-4fa2-a2d7-467901e98978",
        "status": "in_progress",
        "direction": "inbound",
        "from_number": "string",
        "to_number": "string",
        "minutes_billed": 0,
        "started_at": "2019-08-24T14:15:22.123Z",
        "ended_at": "2019-08-24T14:15:22.123Z",
        "recording_url": "string",
        "transcript": "string"
    }
}
Modified at 2026-07-08 19:01:40
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Erase all calls for a data subject
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Erase a single call
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