Create contact request

POST

/api/chat/contact-request

Public endpoint - customer leaves contact info when no operators available

Request

Authorization

API Key

Add parameter in header

X-API-Key

Example:

X-API-Key: ********************

Body Params application/jsonRequired

Examples

Responses

🟢200

Contact request created

This response does not have a body.

Request Example

Shell

JavaScript

Java

Swift

curl --location --request POST 'https://snakk-backend-production.up.railway.app/api/chat/contact-request' \
--header 'X-API-Key: <api-key>' \
--header 'Content-Type: application/json' \
--data-raw '{
    "session_id": "1ffd059c-17ea-40a8-8aef-70fd0307db82",
    "customer_name": "string",
    "customer_email": "user@example.com",
    "customer_phone": "string",
    "reason": "string"
}'

Modified at 2025-12-17 20:24:06

Update contact request

Subscribe to operator events (SSE)