Get operator statistics

GET

/api/chat/operator/stats

Get statistics for chat operators including queue count, active chats, and online operators

Request

Authorization

API Key

Add parameter in header

X-API-Key

Example:

X-API-Key: ********************

Responses

🟢200

application/json

Operator statistics

Body

Request Example

Shell

JavaScript

Java

Swift

curl --location --request GET 'https://snakk-backend-production.up.railway.app/api/chat/operator/stats' \
--header 'X-API-Key: <api-key>'

Response Example

{
    "queue_count": 0,
    "active_chats": 0,
    "online_operators": 0,
    "total_operators": 0,
    "pending_contact_requests": 0,
    "resolved_today": 0
}

Modified at 2025-12-17 20:24:06

Remove workflow from agent

Get escalated chat queue