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- Create a contact requestPOST
- Get operator queueGET
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- Update operator statusPUT
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- Schemas
Get operator's active chats
GET
/api/chat/operator/my-chats
Request
Authorization
API Key
Add parameter in header
X-API-Key
Example:
X-API-Key: ********************or
Query Params
Responses
🟢200
application/json
Bodyapplication/json
🟠400
🟠401
🔴500
Request Request Example
Shell
JavaScript
Java
Swift
curl --location 'https://api.snakk.ai/api/chat/operator/my-chats?userId=' \
--header 'X-API-Key: <api-key>'Response Response Example
[
{
"id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
"agent_id": "2b1e3b65-2c04-4fa2-a2d7-467901e98978",
"status": "string",
"escalated_at": "2019-08-24T14:15:22.123Z",
"escalated_reason": "string",
"escalation_summary": "string",
"priority": 0,
"customer_name": "string",
"customer_email": "string",
"operator_claimed_at": "2019-08-24T14:15:22.123Z",
"created_at": "2019-08-24T14:15:22.123Z",
"message_count": 0,
"agent_name": "string",
"last_message": {}
}
]Modified at 2026-07-08 19:01:40