Apply the Lime CRM logging preset to an agent

POST

/api/integrations/agents/{agentId}/presets/lime-logging

Creates the end-of-call actions for Lime CRM in one call: call logging (history entry of type phone on the recognised person), helpdesk ticket creation (all conversations, unresolved only, or none) and optional lead creation. Idempotent per agent/connection. No module required.

Request

Authorization

API Key

Add parameter in header

X-API-Key

Example:

X-API-Key: ********************

Path Params

Body Params application/jsonRequired

Examples

Responses

🟢201

application/json

Preset applied.

Bodyapplication/json

🟠400

🟠404

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://api.snakk.ai/api/integrations/agents//presets/lime-logging' \
--header 'X-API-Key: <api-key>' \
--header 'Content-Type: application/json' \
--data '{
    "connection_id": "d3547de1-d1f2-4344-b4c2-17169b7526f9",
    "mode": "all",
    "create_leads": false
}'

Response Example

{
    "success": true,
    "created": 0,
    "mode": "string",
    "create_leads": true
}

Modified at 2026-09-13 16:32:05

Remove Lime CRM from an agent

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