1. Chat Operator
Snakk AI - Voice Agent Platform API
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  1. Chat Operator

Create a contact request

POST
/api/chat/contact-request
Records a visitor's request to be contacted by a human (used when no operators are available). Public endpoint; no authentication required. Captures contact details plus a short summary of the recent conversation.

Request

Authorization
API Key
Add parameter in header
X-API-Key
Example:
X-API-Key: ********************
or
Body Params application/jsonRequired

Examples

Responses

🟢200
application/json
Contact request created.
Bodyapplication/json

🟠400
🟠404
🔴500
Request Request Example
Shell
JavaScript
Java
Swift
curl --location 'https://api.snakk.ai/api/chat/contact-request' \
--header 'X-API-Key: <api-key>' \
--header 'Content-Type: application/json' \
--data-raw '{
    "session_id": "1ffd059c-17ea-40a8-8aef-70fd0307db82",
    "customer_name": "string",
    "customer_email": "user@example.com",
    "customer_phone": "string",
    "reason": "string"
}'
Response Response Example
{
    "success": true,
    "request_id": "266ea41d-adf5-480b-af50-15b940c2b846"
}
Modified at 2026-07-08 19:01:40
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