Detailed call statistics

GET

/api/calls/stats/detailed

Returns aggregated call statistics for a date range: totals by status and direction, duration aggregates, recording metrics, and breakdowns by agent and by day.

Request

Authorization

API Key

Add parameter in header

X-API-Key

Example:

X-API-Key: ********************

Query Params

Responses

🟢200

application/json

Aggregated statistics.

Bodyapplication/json

🟠401Unauthorized

🔴500ServerError

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://api.snakk.ai/api/calls/stats/detailed?period=&from=&to=' \
--header 'X-API-Key: <api-key>'

Response Example

200 - Example 1

{
    "stats": {
        "period": {
            "from": "2019-08-24",
            "to": "2019-08-24"
        },
        "total_calls": 0,
        "completed_calls": 0,
        "transferred_calls": 0,
        "failed_calls": 0,
        "inbound_calls": 0,
        "outbound_calls": 0,
        "total_minutes": 0,
        "total_seconds": 0,
        "average_duration_seconds": 0,
        "longest_call_seconds": 0,
        "shortest_call_seconds": 0,
        "calls_with_recording": 0,
        "recording_consent_rate": "string",
        "by_agent": {
            "property1": {
                "calls": 0,
                "minutes": 0
            },
            "property2": {
                "calls": 0,
                "minutes": 0
            }
        },
        "by_day": {
            "property1": {
                "date": "2019-08-24",
                "calls": 0,
                "minutes": 0,
                "completed": 0
            },
            "property2": {
                "date": "2019-08-24",
                "calls": 0,
                "minutes": 0,
                "completed": 0
            }
        }
    }
}

Modified at 2026-07-08 19:01:40

Usage statistics

Export all data for a data subject